Cloud is the fastest growing component of IT. Software as a Service (SaaS) is among the leading Cloud technology offerings on the market. Not sure how to choose a provider? Here are some things that you should ask any potential SaaS host.
Who maintains ownership of the data? The correct answer is you. Even though the data resides on the host’s physical hardware, it remains your property and should be accessible at all times.
Is it scalable? SaaS is easily scalable. Look for a provider who only charges you for what you need as you need it. Additional resources can be added to suit your business and you should not be required to purchase more than necessary.
Is it secure? Security is a key factor. Ensure proper security is in place to meet your regulatory compliance. HIPAA compliance and customer data security is often a critical aspect of many businesses. Safeguarding your data with managed firewalls and off site backups at a secure data center guarantees that you’re protected.
Am I locked into a contract? One of the benefits of SaaS is that it is very flexible. This is only true if you can exit when the time is right for you. Ask any potential provider how much notice is required to cancel services.
As in any purchase, being informed is key. Your provider should be willing to give you clear answers to any and all of your questions.